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Warranty terms

In the case of factory or manufacturing defect, which was established immediately after receiving the product in presence of the courier, please immediately call the phone 02 / 421 9562. Conditions for returning products purchased from the store are listed below.

Any item which is specified term of guarantee is sent to the client with original warranty card, which are mentioned:

• address and telephone number of authorized repairers
• guarantee conditions of the service centers or producers
• Warranty of the purchased item
Except for obligations specifically referred to in this warranty, Homeshop.bg can not be responsible for direct, indirect, special, incidental or consequential damages whether based on contract, damage due to omission of an official or any other legal theory and if it is assumed the possibility of such damages.
In the transport defect enjoy their right to claim described below. If it finds a factory defect or malfunction is not due to misuse, please make a claim is-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Each case will be examined individually. Feedback will get you to that email address.

Fault within the warranty period (for goods with a warranty card Homeshop.bg) goods sent (or swinging back and forth) to the office of Homeshop.bg a client. After removal of the fault - the customer returns at the expense of Homeshop.bg. Return and send with courier company.

For all other products in the shops valid warranty of the manufacturer or authorized service centers. To service centers only apply the original warranty, which is delivered. Besides the warranty, in many cases require a receipt or invoice for the purchase to be successful undertaking.

The client is obliged to keep all documents accompanying the goods and packaging.